Happier customers through automated service, without the need to code!

Designing Chatbots is easy using simple Google Spreadsheets -
Human answers first or Chatbot – You decide
Read / Write any remote database
Customer Engagement - Schedule or trigger personalized reminders
Answer chats using professionally maintained messengers like Slack, Mattermost, SMS or Phone calls that work well on Android, iOS, Windows or Mac.
Improve customer acquisition - Ease leads generation & qualification.
Reduces churn - Provide high quality support, whenever the customer demands it. Increase customer satisfaction by effectively solving their issues.
Send captured data to any application using Webhooks or 1000+ applications using Zapier
Access API queries of any 3rd party application within Chatbot
Intent Recognition - The ability to “guess” at what the user means even if the phrase is unexpected.

Faster way to help your customers

Human agents and tailored chatbots interact with website visitors
via messengers your team already uses and LOVE!

No Credit Card Required.

For Lead Generation
Capture up to 35% more leads with beautifully designed chat experience, proven to get you more leads and increase ROI of your marketing campaigns. Pre-qualify leads using smart chatbots before that reach human agents.

For Customer Support
Delightful your customers with prompt and ALWAYS ON Customer support. Smart Chatbots route queries to appropriate departments and Answer queries even when you are asleep.

Works with the messengers you already use!

It is hard to keep up with all those messengers, and then there is another one for website chat only. Hybrid.Chat eliminates that since it supports the messengers you already use.

Messengers supported:
1. Slack
2. MatterMost
3. HipChat *
4. Telegram*
5. WhatsApp*
6. WeChat*

*Messenger support coming soon

No Credit Card Required.

It’s super-easy to deploy

Deploying a Site chat widget / chatbot is as easy as 1-2-3.


Building a site chat widget / chatbot is easy. Just copy from pre-built templates or customize your flow by editing a small spreadsheet. If you need help with this part, Connect with us.


Next, Connect to your favorite messenger which you already use. Select from a variety of messengers we already support (an ever growing list), and establish connection.


Paste the widget code generated in the footer of your website or using Google Tag Manager and you are good to go. If you need help with this part, Connect with us.

Automate your conversations

Chatbots that work as hard as you do!

Chatbots that help you capture qualified leads and route chats to appropriate departments quickly. Deploying a chatbot easy and NO CODING SKILLS are required. If you can edit a Spreadsheet, you can build a chatbot.

No Credit Card Required.

Capture more customer details
With 20+ in-chat widgets at your disposal, you can build chatbots that capture more leads that a normal site chat solution.

Monitor chat logs and improve
See complete chatlogs (whether of humans or bots) to improve the chat flow anytime you wish. Automate the most asked questions / intents and route the appropriate ones to humans.

Powered by Built-in Natural Language Processing
Chatbots come with pre-built NLP that help you build intelligent chatbots that detect intents and route to appropriate chat flows automatically. You can add synonyms or intent variations easily to make the bot sound smarter – All from a simple spreadsheet.

Work Together

Your whole team can engage with website customers

Anyone in your team can take up the chat and answer it for you. When a chat session is created, Hybrid.Chat creates a common channels that anyone in your team can access and interact with.

No Credit Card Required.