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Banking and Finance Chatbots
Streamline banking operations and boost digital adoption with chatbots
Onboard new customers by assisting them during the new user registration, authentication and account registration process.
Automate FAQs and customer service inquires reducing time needed from your customer service team.
24/7 customer support
Bank employees often hear the same questions over and over again from customers. Eliminate the role of a call center agent by helping answer customer inquiries and by helping banks sell everything from credit cards to insurance policies.
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Lead GenerationE-mail campaigns and cold calls are steadily losing their effectiveness. A conversational interface, like a banking chatbot, not only presents a less intrusive front but also add a novelty factor to the process of lead generation that is likely to appeal to prospective customers.
Human + bot Hybrid Customer SupportBanking chatbots have now become capable of having smarter and more compelling conversations, bots can handle a wide variety of customer support queries which are redundant in nature. The bot handles initial queries that are then taken further by humans as the conversation gets complex.
Feedback CollectionConversational chatbots can be a great help in providing an adept technology for feedback collection. Understand the opinions of your customers and make changes in your offerings accordingly.
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