A chatbot that helps you seamlessly collect customer feedback. Use the power of a simple chat to serve your guests better.
Do you wish to find out about your customers’ experience at your hotel? Looking for a better way of getting this feedback apart from the age-old forms? Then Hybrid.Chat is perfect for you!
- Quickly get customer feedback: A few quick questions and you can understand what the guest liked and disliked about your service.
- Collect customer information: The chatbot is programmed to automatically save all the customer details so that you have all the data in one place.
- Identify your best executives: Ask your customers whose service they liked the most to find out who is your star performer.
- Easy to install chat on WordPress (just copy paste code in plugin settings)
- Integrates with Website, Facebook or Business Phone (SMS).
- Answer chats using professionally maintained messengers like Slack, Mattermost, SMS or Phone calls that work well on Android, iOS, Windows or Mac.
- Click to Call or Click to SMS inbuilt, powered by Twilio
- Unlimited Agents, Unlimited Conversations, Unlimited contacts.
- Chatbots answer chats 24×7 and capture leads and customer tickets.
- Designing Chatbots is easy using simple Google SpreadsheetsHuman answers first or Chatbot – You decide
- Send captured data to any application using Webhooks or 1000+ applications using Zapier.
- Integration with Zendesk, HubSpot, SalesForce, MailChimp, GetResponse, and many more
- Read/Write any remote database
- Access API queries of any 3rd party application within Chatbot
- comprehensive technical support 24/7
- A great free plan available
January 31, 2020