by Akanksha | Jun 2, 2020 | Blog
A well-written chatbot script is crucial for creating an engaging user experience. It is the foundation of your interactions with the customers and ultimately affects your customer service. Consumers are used to the engaging speaking style of digital assistants like...
by Akanksha | May 26, 2020 | Blog
Automation has transformed industries and it is indeed a revolutionary invention. Businesses no longer have to handle each query manually as bots can do it for them. It is immensely helpful in automating conversations to boost customer service. Isn’t it amazing that a...
by Akanksha | May 22, 2020 | Blog
SMS has long been a prevalent mode of communication but it seems to have taken a backseat due to the latest messaging apps. Commonly perceived as expensive, slow, and full of constraints, messaging might not come across as a preferred service. However, even after...
by Akanksha | May 19, 2020 | Blog
WhatsApp is avidly used by over 2 billion users to stay in touch with their friends and family. It is a popular messenger that is easy to use and has a rich user base. Moreover, WhatsApp also works as a business platform to effortlessly connect with customers. A lot...
by Akanksha | May 1, 2020 | Blog
Success is a relative concept. It has always been. You cannot compare your beginning with someone’s end. So is the case with business. While a happy customer is often linked with the success of a business. Your business needs specific metrics using which you can...
