by Akanksha | May 8, 2020 | Blog
The concept of Hybrid bot is trending in the customer service space. The customer expectations towards a business constantly evolve based on how they prefer consuming content. 90% of businesses report faster complaint resolution with bots. And 86% of customers believe...
by Akanksha | Apr 9, 2020 | Blog
“Chatbot” is the new buzzword in marketing and has undoubtedly changed the landscape of customer interaction. On the other hand, Email Marketing is a rather familiar and prevalent method that companies have been using over the years. One can get perplexed as to...
by Dheeraj C | Apr 3, 2020 | Blog
Giving personalized and easy-going services are the next big thing for online businesses. When prospects visit sites, they look for quick access to desired information without having to wander here and there. On the contrary, websites inadvertently make finding this...
