by Akanksha | Jun 19, 2020 | Blog
Customer support has become a popular concept for the longest time now. Yet we often fail to understand what it truly means. What is the definition of customer support, and what does great customer support symbolise anyway? Customer support is not what it used to be...
by Akanksha | Jun 2, 2020 | Blog
A well-written chatbot script is crucial for creating an engaging user experience. It is the foundation of your interactions with the customers and ultimately affects your customer service. Consumers are used to the engaging speaking style of digital assistants like...
by Akanksha | May 26, 2020 | Blog
Automation has transformed industries and it is indeed a revolutionary invention. Businesses no longer have to handle each query manually as bots can do it for them. It is immensely helpful in automating conversations to boost customer service. Isn’t it amazing that a...
by Akanksha | Apr 9, 2020 | Blog
“Chatbot” is the new buzzword in marketing and has undoubtedly changed the landscape of customer interaction. On the other hand, Email Marketing is a rather familiar and prevalent method that companies have been using over the years. One can get perplexed as to...
by Dheeraj C | Apr 3, 2020 | Blog
Giving personalized and easy-going services are the next big thing for online businesses. When prospects visit sites, they look for quick access to desired information without having to wander here and there. On the contrary, websites inadvertently make finding this...
