by Akanksha | Aug 7, 2020 | Blog
Do you want to improve customer experience for your business but struggle with high costs? Rest assured because you are not the only one suffering from this dilemma. We all know how important customer delight is. But if you look closely, you will understand that...
by Akanksha | Jun 12, 2020 | Blog
Live Chat for Ecommerce has become a sought after option and over 42% of customers prefer live chat compared to 23% for email. It helps businesses in providing customer support instantly when it is required the most. On average, the ecommerce conversion rates are...
by Akanksha | May 22, 2020 | Blog
SMS has long been a prevalent mode of communication but it seems to have taken a backseat due to the latest messaging apps. Commonly perceived as expensive, slow, and full of constraints, messaging might not come across as a preferred service. However, even after...
by Akanksha | May 19, 2020 | Blog
WhatsApp is avidly used by over 2 billion users to stay in touch with their friends and family. It is a popular messenger that is easy to use and has a rich user base. Moreover, WhatsApp also works as a business platform to effortlessly connect with customers. A lot...
by Akanksha | May 1, 2020 | Blog
Success is a relative concept. It has always been. You cannot compare your beginning with someone’s end. So is the case with business. While a happy customer is often linked with the success of a business. Your business needs specific metrics using which you can...
