by Akanksha | Jun 19, 2020 | Blog
Customer support has become a popular concept for the longest time now. Yet we often fail to understand what it truly means. What is the definition of customer support, and what does great customer support symbolise anyway? Customer support is not what it used to be...
by Dheeraj C | Mar 31, 2020 | Blog
How often have you contacted a customer service executive only to get delayed or get no response? Have you engaged with the brand further after such an experience? Likely not! This sums up the user behavior prevalent these days. Customers want the solution to their...